Privacy Policy

Austriabank ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit donewellwebdesign.com, use our technology services, access platform features, or otherwise engage with our business solutions. By using our website or services, you acknowledge the practices described here.

Information we collect

We may collect information you provide directly, such as your name, email address, phone number, mailing address, company name and title, order details, payment information, and messages you send through contact forms or email. We may also collect information related to technology service inquiries, login activity, order history, subscription details, and communications with our account management team.

When you browse our site or use our digital platform tools, we automatically collect certain technical data (for example, IP address, browser type, device identifiers, and pages viewed) through cookies and similar technologies, as described in our Cookie Policy.

How we use your information

We use personal information to:

• Process orders, subscriptions, and provide technology services including platform integration features;
• Verify your identity and comply with applicable regulatory and compliance requirements;
• Manage your account, process transactions, and facilitate technology delivery, integrations, and client operations;
• Communicate with you about services, order updates, and solution offerings from Austriabank;
• Improve our website, analyze usage trends, and maintain the security of our platform;
• Comply with legal obligations, regulatory requirements, and enforce our agreements.

Legal bases and sharing

We process information as necessary to perform our technology services, pursue legitimate interests (such as operating and improving our business and preventing fraud), comply with applicable law, and, where required, based on your consent. We may share information with service providers who assist us (for example, hosting, payment processing, identity verification, or analytics), with regulatory authorities as required by law, and with professional advisers as permitted by law. We do not sell your personal information for monetary consideration.

Retention

We retain personal information for as long as needed to fulfill the purposes above, including maintaining records related to client accounts and orders, resolving disputes, and meeting legal, tax, and regulatory requirements. Retention periods may vary depending on the nature of the relationship and applicable law.

Security

We implement administrative, technical, and organizational measures designed to protect personal information. This includes encryption, multi-factor authentication for secure account access, and continuous monitoring. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to certain uses. You may also have the right to data portability and to lodge a complaint with your local data protection authority. To exercise applicable rights, contact us using the details below. You may opt out of marketing emails by using the unsubscribe link in those messages.

Children's privacy

Our technology services are not directed to children under 16, and we do not knowingly collect their personal information. If you believe we have collected such information, please contact us so we can delete it.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Material changes may be communicated through additional notice where appropriate.

Governing law

This Privacy Policy is governed by the laws of the State of Texas. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts located in the State of Texas.

Contact us

Email: info@donewellwebdesign.com

Address: 500 West 2nd Street, Suite 800, Austin, TX 78701

Phone: +1 (512) 555-0198